Frequently Asked Questions
Frequently Asked Questions
Performance & Engineering
Our APEX delivers a competition-grade 65+ km/h, achieving 0-40 km/h in just 2.8 seconds—thanks to its proprietary 18kW propulsion system.
The main differences lie in material and power output. The ONE is built with high-impact fiberglass for stability. The PRO uses ultra-light carbon fiber and a bindingless deck for freedom of movement. The APEX is our elite model, featuring competition-grade unidirectional carbon fiber and our maximum 18kW electrified heart.
We have engineered three distinct tiers based on your riding style: HYDRIX APEX: Our flagship. Features the maximum 18kW heart, competition-grade carbon fiber, and top speeds of 65+ km/h. It is built for those who demand the absolute limit of electric propulsion.
Unlike traditional noisy jetboards, HYDRIX focuses on acoustic engineering. We’ve stripped away the roar of the motor to provide a visceral, silent surge of torque. This allows riders to hear the water and the ocean, not the engine.
Absolutely. Every machine is built with marine-grade anti-corrosion materials, including 316 Stainless Steel and hard-anodized aluminum. All critical electronics are sealed in IP68-rated waterproof housings, and our systems undergo 500-hour salt-spray testing to ensure durability in the harshest ocean environments.
PowerCell & Charging
Range is determined by rider weight and intensity.APEX: Offers our longest endurance at 90 minutes (cruising) or 60 minutes (max speed/high intensity). Tip: Our Plug-and-Play PowerCell system allows you to swap a depleted battery for a fresh one in seconds, ensuring back-to-back sessions.
Safety is our baseline. Every board features our Proprietary Hydrix Core BMS (Battery Management System), an intelligent nerve center that monitors temperature, voltage, and cell health in real-time to ensure extreme reliability.
Efficiency depends on your charger setup. With our Rapid-Charging Architecture, the APEX PowerCell can be fully recharged in 2.5 to 5 hours.
Shipping, Warranty & Kit
We eliminate the "overseas wait." We use Global Air Freight to ensure your board reaches you within 10 days worldwide. Each board is shipped in a reinforced flight case to ensure it arrives in showroom condition. ( Current Valid For USA and EU Destination Only )
A: It is our commitment to global reliability. We cover all major structural and electronic components for two years. To solve the pain point of international repairs, we offer a Performance Swap Service: If a core module fails, we ship a replacement component directly to you to minimize downtime, rather than requiring you to ship the entire board back.
Each board is delivered ready-to-ride. The kit includes:
1x HYDRIX Board (ONE, PRO, or APEX)
1x High-Capacity PowerCell
1x Command Throttle (Wireless Remote)
1x Unisex Impact Vest
1x Sets of Hydro-Fins
1x Reinforced flightCase for secure transport.
Pilots' Program
We are selectively expanding our global network of "Ground Nodes." We seek partners who operate premium water sports centers or luxury boutiques. Benefits include Strict Territory Protection, wholesale margins, and full technical training. You can apply through“Contact us” section
Yes. We are always looking for "Architects of the Movement." If you have a strong visual presence in water sports or luxury lifestyle, you can apply for Creative Access. Selected creators receive complimentary full-sets, technical support, and co-promotion across our global media channels to help tell the story of the silent surfing revolution.